And Out Comes the Little Dictator
Yesterday was one of those days ! Just one where you have a few situations that don't make you feel too happy. Client work, in particular, can be fraught with daily challenges. Most of the time, we work with people we know and like. Every now and again, we will get entangled in a contentious client relationship. The thing is some people are never satisfied. And attempting to satisfy the insatiable is an exercise in a lot sugary platitudes, a lot of futility, and frustration. One thing that hit me yesterday as we were brainstorming some problems was that I was treating my executive position like the leader of the free world. Sometimes when you're an executive, you have to make an executive decision which means it's time to sprinkle a little dictator in the mix. My little dictator came raging out when I realized the day was going to be one of those days . So the first thing I did was take charge of a client situation where these clients kept telling us how to run 3L -- of co...