Posts

Showing posts with the label Product Delivery

The Big Lessons in Business

My associate Laura Sevigny, our new director of operations, marketing and sales, said this: "The biggest lessons I've learned were from when I failed not succeeded." I thought about that statement, and I agree. Then I considered my own biggest lessons from failure, and I wanted to share with my audience here on First Word . I must be the "master of my domain" (a funny line from Seinfeld which has nothing to do with business) . But it's true. As the CEO I should not be doing every job, but I should know how to do every job. After another "expensive education" (another Laura-ism), I decided it was time to pull back the curtain and figure it ALL out. Even though it's taken temporarily from my core work, I decided to devote a month or better to perform every task in my business down to shipping. In doing these tasks, I will now be able to answer every question firmly and without reservation. I can also gauge and understand what amount of time ...