Accountability and Transparency in Business
Lessons in life and positivity. First, everything is what you make of it. I had some major things come up over the last few days. I always try to live from a positive perspective. I try not to stress out. So, here are some great outlooks to take when you're running your business to keep it positive and avoid what I'll coin as "sad-sack-itis" to which the cure is a good dose of smiling even if you don't feel like it. Always stay grounded and professional . I am going to tell you the ultra secret to my success. Do not react to people. Ground yourself. Think it all through. Then in an unemotional way respond. Come from a fact-based place. Do not bring in personal thoughts. "Just the facts ma'am." Keep all of your documentation and stay transparent . Clients can complain. Heck people complain in general. But make sure you have a back-up in place. I buy extra storage space on Gmail to ensure I can keep my emails dating way back. So, if a client accuse...