Monday, December 1, 2014

Dear Apple Computer ... Why?

Today is royalty payment day. As I'm collecting information from the sales channels and most specifically Apple iTunes Connect I want to write Apple this letter:

Dear iTunes Connect,

Why?

Sincerely,
Michelle

Why? is a very simple and direct question to ask about their stupid sales and tracking system. Unlike Nook or Kindle, the geniuses over at Apple seem to think they're more clever than the rest of us. They created a sales reporting system that doesn't show what was sold and when! It's strictly a total. Nothing tracks back to the actual product sold and when. The number of products (iBooks) sold is completely disconnected and you can't tell if payment has been remitted either. If I want to know the payment remittance I have to check my business account. I'm hoping my complaints somehow receive the light of day and either A. someone changes the system or B. I'm the one who just doesn't know where the "easy" reporting system is located in the program. BUT if B is correct ... well, it shouldn't be hidden in the first place. Just saying ...

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